Refilling dispensers and keeping them clean:
the round that carries the system
A dispenser system stands and falls with the round that refills it. It is hygienic as long as the system stays closed: pump instead of open pouring, bottle in the bracket, the same variant into the same bottle, never pour remainders together. This guide describes the moves so that you can take them into the cleaning plan.
Three rules that keep the system closed
Everything else is handling. These three are the basis, and they apply to the 300 ml bottle of the own lines as to the 500 ml bottle of the brand goods.
The same variant into the same bottle
- Label and contents match
- Never a foreign product into a labelled bottle
- Store canister and dispenser of the same variant together
- One line in the house, so nothing gets mixed up on the trolley
Empty, do not top up
- Do not freshen up the remainder
- Empty the bottle, rinse it, let it dry
- Two sets of bottles in rotation
- No waiting time on the round
Closed dispensing
- The guest touches only the pump head
- The bottle sits firmly in the wall bracket
- Does not wander in the wet area
- Lockable with the brand bottle
Four moves per room
The round takes one look per room and, every few weeks, a bottle change. You can take these four steps into the cleaning plan as they are.
1. Check the level, do not guess
The bottle is translucent, one look is enough. Below a quarter it gets changed, not when the pump starts drawing air. A 500 ml dispenser lasts around 30 nights at around 8 millilitres per application, the 300 ml dispenser correspondingly less. How often you actually change shows on the first floor after two to three weeks.
2. Empty, rinse, then refill
Do not freshen up the remainder, empty the bottle, rinse it and let it dry. Only then is it refilled from the canister of the same variant. So that no waiting time arises on the round, work with two sets of bottles in rotation: the full set goes onto the wall, the empty one goes back and is prepared at leisure.
3. Check the pump
The most frequent failure is not an empty bottle but a gummed-up pump. Pressing once during the room check is enough as a test. If the pump draws air or sticks, the head is rinsed or the bottle is swapped for the second set. When refilling, pump and bottle stay together, so that the variant on the pump head is right.
4. Wipe the bracket
Stainless steel stays clean if it is wiped dry. The guest sees limescale on the bracket earlier than the fill level. The same applies to the ABS bracket, plus one check whether the lockable flap is closed.
Why never pour remainders together: Label and contents must match, and what comes together from two bottles has no origin any more. The system only stays closed if every filling comes from the canister of the same variant.
Storing canisters, converting floor by floor
What belongs to the system besides the round: the store, the trolley and the start.
Store canister and dispenser together
Canister and dispenser of the same variant stand side by side, labelled, closed, out of direct sun. Opened canisters stay closed and are used up first. On the trolley lies one canister per variant. With two variants in the house one round is enough for a whole floor.
One line in the house
Technically two lines can run in parallel, the bracket is the same. On the floor round it costs attention though, because two canister variants lie on the trolley and the bottles differ only by the label. If you want to separate, separate by floor or by category, not within the same corridor.
First one floor, then the house
Convert one floor first, with two sets of bottles, then the whole house. After two to three weeks you know how often you change, how many canisters are needed per round and whether the pumps hold. The changeover only works once all rooms are equipped the same way, because otherwise housekeeping runs two procedures in parallel.
What the guest may see
A full, clean bottle in a dry bracket. Not: a half-empty dispenser, limescale on the bracket, a pump that draws air. Each of these three points is checked in seconds on the round, and each is noticed by the guest sooner than the format of the bottle.
Which lines there are, how the bracket is mounted and what a carton contains is on the overview page Dispenser system for the hotel bathroom.
Frequent questions about refilling
What housekeeping asks about the round.
Set the routine for your property?
Tell us the number of rooms, floors and variants. We work out sets of bottles and canisters per round.
